Latino Traffic Report has learned that Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450 AND GLS 450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. Owners were notified of the safety risk with an interim letter April 3, 2020. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.